Our Work
Making a Difference
Sourcing with Heart — Starting at Home
At Tail & Tribe, we source as much as we can from local South African suppliers, supporting small businesses that share our love for pets. From hand-baked treats to grooming goodies, we love keeping it local.
For specialised wellness products and toys, we carefully select trusted international brands that meet our high standards.
Every item is chosen with care — for quality, safety, and tail-wagging happiness.
Customer Satisfaction Promise
At Tail & Tribe, we’re not just pet people — we’re perfectionists when it comes to your fur family’s happiness.
That’s why we stand behind every box with our Tail-Wag Guarantee.
Whether it’s their first box or their fifth, we want every treat, supplement, and surprise to bring joy, comfort, and real wellness benefits. If something doesn’t sit right — with you or your pet — we’ll make it right.
Our Quality & Safety Promise
We know pets are family — and we treat them that way.
At Tail & Tribe, every product in our boxes is selected with your pet’s health, safety, and happiness in mind. We partner only with trusted suppliers, both local and international, who meet strict quality standards for ingredients, materials, and production.
No nasties. No shortcuts. Just wholesome treats, gentle grooming care, and safe toys made to last — all tested for wag-worthy approval.
Because your furry companion deserves the very best — every single time.
Our Impact
At Tail & Tribe, we believe every pet — pampered or rescued — deserves love, care, and comfort.
That’s why a portion of every subscription box you buy goes directly toward supporting animal rescues and shelters across South Africa. From abandoned pups to senior cats and neglected strays, your purchase helps provide food, medical care, and second chances to pets who need it most.
This isn’t just a subscription.
It’s a movement — a tribe — of people choosing to give back, one tail at a time.
Together, we wag louder.
